Something may occasionally not go entirely as planned. We recommend that you first notify us of any complaints by emailing support@techweise.com. If this does not lead to a solution, you can submit your dispute for mediation through Stichting WebwinkelKeur by clicking here.

Since February 15, 2016, consumers in the EU have also been able to submit complaints via the European Commission’s ODR platform. This ODR platform can be found here. If your complaint is not already being handled elsewhere, you are free to submit it through the European Union’s platform.