You have 14 days from the date of receipt to return a product, counting from the date of receipt. To be eligible for a return, the product must meet the following conditions:

• The product must be returned in its original packaging.
• The product may have been tested, but make sure you return the device without damage. You may use and test accessories.
• Returns are only processed if they have been created in our returns portal. Returns sent to us on your own initiative will not be processed.
• Once the 14-day return period has expired, it is no longer possible to return. Defects or other issues must be reported within 14 days.

Techweise is responsible for the return costs if the product is defective or if a mistake was made during shipping. This includes:

• We sent the wrong item.
• One or more item(s) are damaged or incorrect.

The return costs of €8,50 are for you when:

• A product is returned because you no longer want it.
• A parcel is not collected from the PostNL point and is sent back to the sender.