It can always happen that something does not go quite as planned. We advise you to first make complaints known to us by emailing support@techweise.com. If this does not lead to a solution, it is possible to submit your dispute for mediation via Stichting WebwinkelKeur by clicking here.

From 15 February 2016, it is also possible for consumers in the EU to submit complaints via the ODR platform of the European Commission. This ODR platform can be found here. If your complaint is not yet being handled elsewhere, you are free to file your complaint via the platform of the European Union.