Occasionally, something may not go entirely as planned. We recommend that you first raise any complaint with us by emailing support@techweise.com. If this does not lead to a solution, you may submit your dispute for mediation through Stichting WebwinkelKeur by clicking here.

Since 15 February 2016, consumers in the EU have also been able to submit complaints via the European Commission's ODR platform. This ODR platform can be found here. If your complaint is not yet being handled elsewhere, you are free to submit it via the European Union's platform.