Frequently Asked Questions

Dispatch

Orders received before 11:00 PM in the Netherlands and Belgium will be shipped that same evening. It then takes an average of 1-2 working days before our delivery partner arrives at your door.

For other countries in Europe it takes up to five working days.

We ship for free from 10 euros.

You have 14 days to try out Techweise products. If you are not satisfied, you can return your order within 14 days. You can register a return here .

Of course! As soon as we have processed your order in our warehouse, you will immediately receive a Track & Trace code from us.

Warranty, customer service & payments

At Techweise we offer a two-year warranty on all our products. For more information about warranty, visit this page.

You pay via our webshop via a secure SSL connection. We offer our Dutch and Belgian customers the following payment methods: Visa, Mastercard, American Express, IDEAL, Bankcontact, PayPal, Apple Pay, Maestro and Klarna.

You can ask your question by emailing support@techweise.com. You can also chat with us on working days to get an even faster response.

Product questions

Techweise is all about making cleaning easy. View our knowledge base to gain more information about your product.