Pre-order updates: TS2 Steam Cleaner ๐ฆ
Your new Techweise TS2 is on its way! Follow the latest updates here on your TS2 ordered before 29 December.
- 10:45 - 13/01/2026
All pre-orders have now left our warehouse. DHL is currently busy processing the parcels. Haven't received your tracking code yet? Just send us a message and we'll look into it for you straight away!
- 12:45 - 12/01/2026
Icy roads this morning, along with the backlog from last week's snowfall, mean our delivery partners are taking longer than usual to deliver. We're working closely with all of them to keep delays to a minimum.
- 12:30 - 10/01/2026
All orders have now been handed over to the couriers. Due to the snow, there are currently delays at the depots, so it may take longer for parcels to be collected and processed by the drivers. This also means it may take a little longer for your track & trace link to appear.
Everyone involved is working hard to deliver your order as quickly as possible. What does "Not yet received or processed by DHL or PostNL" mean? Answer: It means your order has already been registered with and handed over to the courier, and has had its first scan.
The courier just hasn't physically processed your parcel at the depot or warehouse yet, so no new scan is showing. Due to the snow, there are currently delays in DHL's and PostNL's sorting and processing.
We expect this to be resolved as soon as possible. Thanks again for your patience.